What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw, so we can
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verify the wallet linked to your account and process your request accurately. Device and session data — your browser type, IP address, and how you navigate the lobby — helps us keep your account secure and detect unusual activity. We do not sell your personal data
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to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account records are kept for as long as your account is active and for a
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period after closure as required by applicable rules. You can request a copy of your data or ask us to delete it by contacting our support team. Availability of all services depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.